Join BrightGauge partners Josh Smith, the director of support services, and Harrison Teel, the NOC Manager at Systems Solutions, as they review how BrightGauge has allowed them to customize service management best practices for different work environments.
We cover:
- 'Manage to Zero' boards for invoicing and time review
- Incentivizing techs with a 'Manage to Green' board
- Dashboards for Co-Managed IT relationships
- Service Management dashboards for in-office and remote environments
- Custom data: Sentinel One
- Q&A
