Join BrightGauge partner Paul Recksiek, the Chief Technology Officer at Solvere One, as he reviews the actionable approach taken to creating dashboards for the dispatcher, service desk, and system administrator roles.
Paul will share how those dashboards improve company performance by tying them back to incentive programs and executive-level objectives.
Action dashboards for dispatch, service desk, & SA's
Service Desk Trends & Incentives
An Executive-level dashboard
Tracking Client Profitability
Monthly Client reporting
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