Built for Successful MSPs

How to Implement an Efficient Success Team

How Can I Manage Churn?

Some level of churn is an expected and normal part of being a managed services provider (MSP); however, business owners want churn to stay within a certain percentage. Once it strays from that percentage, how can MSPs strengthen their client retention strategy?

It may come down to implementing a success team, who can foster solid, long-term client relationships. 

In this eBook, How to Implement an Efficient Success Team, learn how to evolve a client relationship once the quote has been closed. 

Learn the keys to optimizing a success team, including:

  • using KPIs to track employee and client performance
  • the importance of frequent and purposeful communication
  • how this team varies from your support team
  • how building trust can reduce churn


Fill out the form to download your copy.

Grab the Success Team eBook

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