Some level of churn is an expected and normal part of being a managed services provider (MSP); however, business owners want churn to stay within a certain percentage. Once it strays from that percentage, how can MSPs strengthen their client retention strategy?
It may come down to implementing a success team, who can foster solid, long-term client relationships.
In this eBook, How to Implement an Efficient Success Team, learn how to evolve a client relationship once the quote has been closed.
Learn the keys to optimizing a success team, including:
Fill out the form to download your copy.